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The devops field guide to cognitive biases

Abstract:

As devops practitioners we focus on improving the culture of collaboration so that others play nicely with us & we play nicely with others - but what if the biggest thing holding us back from change is our own brains?

Cognitive biases can deeply affect our behaviours towards others by herding us towards mental shortcuts that are optimised for timeliness over accuracy, at the expense of rationalising irrational behaviour.

You are probably pushing these biases onto other people every day but don't even know it. Does that idea make you feel uncomfortable? You are probably experiencing the Semmelweis reflex kicking your confirmation bias right now.

Knowing is half the battle. This talk will delve into some of the well-known and less well-known biases that may be affecting your ability to work with your peers, and your team's ability to work constructively with other teams.

Attendees will leave the talk with an overview of biases they run into every day, how to hack their brains to use these biases to their advantage, and some tips on how to mitigate the effects of the limitations baked into their wetware.

We have met the enemy and he is us.

Speaker: Lindsay Holmwood